Condition means these terms and conditions.

Contract means the contract incorporating these Conditions, which is formed when You place an Order and We confirm acceptance of the Order;

 

International means countries outside Canada.

 

Order means an order placed by You via this Website for one or more Products.

 

Personal Information means all and any information provided by You in an Order or when registering on any part of this Website, including but not limited to Your name, address, and payment details.

 

Product means any product advertised on this Website, including but not limited to clothing, accessories, and other fashion items.

 

We/Us/Our refers to LUNÁ by Sharifah.

Website means lunabysharifah.com and any other URL operated by Us;

 

You/Your means a user of this Website.

 

USE OF THIS WEBSITE

Application of these Conditions

 

These Conditions apply to your use of the Website and are the terms and conditions on which we supply Products to You. By proceeding further and/or placing an order, You agree to be bound by these Conditions. If You do not agree to be bound by them, You should leave this website now.

 

By using the website, You agree to electronic communication with Us. We will contact You by email or provide You with information by posting notices on the Website. For contractual purposes, You acknowledge that all contracts, notices, information, and other communications We provide to You electronically comply with legal writing requirements. This condition does not affect Your statutory rights.

 

Changes

 

We may update these Conditions from time to time. Changes will apply to any subsequent Orders received. It is Your responsibility to check regularly for updates. We also reserve the right to modify or withdraw this website at any time without liability to You.

 

Queries

 

If You have any questions regarding these Conditions or placing an order, please contact Us using the contact form on the Website.

 

Your Account

You are responsible for maintaining the confidentiality of Your password and restricting access to Your account to prevent unauthorized use.

 

Description and Availability of Products

We make every effort to ensure product descriptions, measurements, and images are as accurate as possible. However, there may be variations between the images and the actual products. All Products are subject to availability. If a Product becomes unavailable, it will be removed from Your Order, and You will be refunded.

 

Price

The cost of Your Order will include the price of the Products and any applicable delivery charges as described in the “Delivery Services” section. Prices may change due to circumstances beyond our control, but You will be notified of any price alterations before proceeding with Your Order.

 

Placing an Order

You must be at least 16 years old to place an Order. After placing an Order, You will receive an email acknowledging the receipt of Your Order. Please note, this does not mean Your Order has been accepted. The Contract between Us is formed only when We send You an email confirming the dispatch of Your Products.

 

Payment Methods

We accept payment through the following methods:

 

MasterCard, Visa, American Express credit cards

 

General Indemnity

You agree to indemnify Us fully against all claims, damages, losses, costs, and expenses (including legal fees) arising out of any breach of these Conditions by You or any unauthorized use of Your account.

 

Our Liability

We guarantee that any Product purchased through the Website is of satisfactory quality and fit for the purpose for which such products are commonly used. Our liability is strictly limited to the price paid for the Product(s) purchased. We disclaim any other warranties except for the stated guarantee.

 

We are not responsible for any indirect or consequential losses (including but not limited to loss of profit, opportunity, or data) arising from Your use of the Website.

 

Secure Online Shopping

Secure Certificate:

 

All transactions are carried out over an SSL 128-bit encrypted connection. This ensures Your data is securely processed.

 

Data Collection and Privacy

We respect Your privacy and are committed to complying with Canadian data protection laws. We will use Your Personal Information for the following purposes:

 

Processing Your Orders

 

Improving the Website’s functionality

 

Sending You marketing communications (if You opt-in)

 

For full details on how Your data is used, please read our Privacy Policy.

 

Delivery Services

We aim to dispatch all orders within 24 hours, but during peak periods, this may take up to 72 hours. Delivery is available within Canada and internationally. Delivery charges will apply as outlined at checkout.

 

International Delivery:

 

Recipients may be subject to import duties and taxes, which are their responsibility. Please check with your local customs office for specific import duties or restrictions.

Returns & Exchanges

We want you to love everything you order from LUNÁ by Sharifah. If you are not completely satisfied with a product, it can be returned in its original condition. Please review our Return & Exchange Policy for more details.

 

Intellectual Property

All content on this Website, including images, designs, and logos, are owned by LUNÁ by Sharifah. These are protected under copyright and trademark laws.

 

Governing Law

These Conditions are governed by Canadian law. Any disputes arising from these Conditions will be subject to the exclusive jurisdiction of the Canadian courts.